How fast can you start?

Most rescues begin the same day you submit your request. Priority is given to managed hosting clients.

What does the rescue process look like?

Deep forensic scan of your database, files, and code. Every threat removed, site hardened with 15-point checklist, then migrated to isolated infrastructure.

What does the clean guarantee cover?

As long as your site is on Delvok managed hosting, it is monitored 24/7. If malware returns, we handle it at no extra charge. Continuous protection, always.

How do you handle my credentials?

Encrypted with 256-bit AES in transit and at rest. Automatically deleted after rescue completes.

Why no phone support?

Written communication leads to faster, more accurate results. Every detail is documented, nothing gets lost.

What happens to my hosting after rescue?

Your site is migrated to isolated container infrastructure with dedicated web root, database, and server process. 24/7 monitoring included.

Can you rescue WooCommerce sites?

Yes. That is the Rescue Pro tier, built for WooCommerce, membership sites, and complex applications.

Will Google remove the malware warning?

We submit removal requests to Google and all major security databases, and resubmit your sitemap.

What if my site needs more than malware removal?

Additional services are being built. If your site needs redesign or development, Delvok will reach out about options.

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Security Guide

WordPress Redirect Virus: How to Find and Remove Hidden Redirect Scripts

September 30, 2026·Delvok Security Team·3 min read

A malicious redirect is one of the most alarming WordPress security issues. A customer clicks on your link, but instead of seeing your homepage, their browser is bounced through multiple ad exchanges before landing on a counterfeit tech-support alert, an online casino, or a fake "Robot Verification" captcha page.

What makes this malware insidious is that it frequently hides from the site administrator. Many redirect scripts check your cookies and IP address: if you are logged into WordPress or visited recently, the redirect does not trigger. You think the site is fine, while all new mobile visitors are being redirected away.

Where Malicious Redirects Hide

Injected Header/Footer JavaScript: Small obfuscated <script> blocks injected into active theme templates (header.php, footer.php) or added via database hooks.
Database Posts & Options: Injected base64 strings inside wp_posts content or auto-loading rows in wp_options.
Core File Alterations: Injections in wp-config.php, index.php, or wp-blog-header.php that prepend a remote loader before WordPress initializes.
Cached Browser Assets: Attackers modify cached JS bundles so standard file checks show clean files while visitors load infected scripts.

What You Should Do Immediately

Test in Private Browsing on Mobile: Use your phone on cellular data (not your office Wi-Fi) in incognito mode. Most redirect scripts specifically target mobile user-agents with referrers from search engines.
Do Not Just Reinstall Your Theme: If the payload is injected into your database or a hidden mu-plugins file, reinstalling your theme will not solve the issue. The backdoor will re-infect your theme within minutes.
Audit Third-Party Scripts: Check your Google Tag Manager container and any custom code snippets plugins.

If you need this resolved permanently today with zero downtime, submit a Delvok rescue request. We sweep every file, database table, and transient cache to guarantee all backdoors are removed.

What Delvok Does Differently

Every site we rescue is migrated to isolated container infrastructure — your own web root, database, and server process. 24/7 monitoring catches threats before they become problems. Forensic-grade remediation ensures nothing is left behind.

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