How fast can you start?

Most rescues begin the same day you submit your request. Priority is given to managed hosting clients.

What does the rescue process look like?

Deep forensic scan of your database, files, and code. Every threat removed, site hardened with 15-point checklist, then migrated to isolated infrastructure.

What does the clean guarantee cover?

As long as your site is on Delvok managed hosting, it is monitored 24/7. If malware returns, we handle it at no extra charge. Continuous protection, always.

How do you handle my credentials?

Encrypted with 256-bit AES in transit and at rest. Automatically deleted after rescue completes.

Why no phone support?

Written communication leads to faster, more accurate results. Every detail is documented, nothing gets lost.

What happens to my hosting after rescue?

Your site is migrated to isolated container infrastructure with dedicated web root, database, and server process. 24/7 monitoring included.

Can you rescue WooCommerce sites?

Yes. That is the Rescue Pro tier, built for WooCommerce, membership sites, and complex applications.

Will Google remove the malware warning?

We submit removal requests to Google and all major security databases, and resubmit your sitemap.

What if my site needs more than malware removal?

Additional services are being built. If your site needs redesign or development, Delvok will reach out about options.

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Vulnerability Alert

Tutor LMS Remote Code Execution: What You Need to Know (CVE-2024-XXXX)

September 30, 2026·Delvok Security Team·2 min read

A critical security flaw has been disclosed in Tutor LMS, an e-learning and online course plugin active on more than 100,000 WordPress sites.

This vulnerability is categorized as Critical (CVSS 9.8/10) because it allows an attacker to achieve Remote Code Execution (RCE). This means an attacker can run arbitrary software commands on your server, access your database, or take complete control of the site.

Am I Vulnerable?

You are at risk if:
- Your site runs Tutor LMS or Tutor LMS Pro
- Your version is prior to the latest patched release
- Student or user registration is enabled on your site (which is standard for course platforms)

Because Tutor LMS sites are designed for student signups, an attacker does not need an administrator account. They can simply register for a free account, send a specially crafted request through an enrollment endpoint, and compromise the server.

What Should You Do Immediately?

Update Immediately: Go to Plugins → Installed Plugins in your WordPress dashboard and update Tutor LMS to the latest version immediately.
Review User Registrations: Check Users → All Users for any accounts created recently with odd usernames or temporary email domains.
If You Suspect Infiltration: Contact Delvok for an emergency security scan. We verify server access logs for exploit attempts and ensure no webshells were planted.

What Delvok Does Differently

Every site we rescue is migrated to isolated container infrastructure — your own web root, database, and server process. 24/7 monitoring catches threats before they become problems. Forensic-grade remediation ensures nothing is left behind.

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